Archive for the ‘Ways To Use Twitter’ Category

Twitter keeps growing and they are adding another service. Today they begin rolling out Twitter Location. Users will be given the option to give some information on their location. How specific will be the call of the Twitterer.

This service is expected to be worked in over the next week. Users in 65 countries will start to see the “Add your location” link below the Tweet box.

For those of you using Foursquare and Gowalla, Twitter has worked with both services to incorporate the location features with those services. And application programmers will be able to integrate the service into their applications. So be on the lookout for some neat apps that will soon be available.

During a recent thunderstorm, many Duke Energy customers reported their power outages via Twitter. In January of 2009 Duke Energy set up a Twitter account, @DukeEnergyStorm, to keep their customers up to date on power outage problems. Their primary mission was to broadcast outage information. Then last fall they hired Lisa Hoffmann to help manage their social media. She and other staffers do the tweeting during major storms. And they are monitoring the tweets people are sending to them.

Twitter postings are not hindered by power outages if the users are using smart phones or personal computers that run off of battery power. That allows Duke Energy customers the ability to keep up to date with power outage status without making unnecessary phone calls.

This is a classic example of how a customer service company gets time sensitive information to it’s customers. How do you use Twitter for customer service?

What Is Twitpic?

Twitpic is a website that enables users to connect images to their Twitter messages. Users are able to upload and post images in near real time. When you set up Twitpic, the system automatically uses the same username and password from your Twitter account.

To post a picture, log into your Twitpic account. Browse for your photo. Add a message to it. Then, you have the option to post it and the option to list the location. After you’ve made those choices click on “Upload Photo” and you’re done.

Twitpic Is Gaining Popularity

Twitpic was launched in February of 2008. Today it is growing by 30,000 – 40,000 per day!  It almost has 10 million users.

Listen to founder Noah Everett talk about TwitPic:

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A Great Video On Twitter

Here’s a great video with some wonderful tips on getting the most out of your twitter account. Invest four minutes and I’ll bet you learn something.

Businesses use Twitter in a wide variety of ways. Tell us how you use Twitter for your business.